Using Volkswagen “Car-Net” Connected Services
As part of Volkswagen connected services, Volkswagen Car-Net is the company’s app-based in-car suite software that integrates several convenience features, diagnostic tools, and safety elements to make the vehicle ownership experience better overall. First introduced in 2014, it has recently become more streamlined, faster, and more sophisticated in new functionalities and technology upgrades. The mobile application is available for download in the Apple App Store and on Google Play.
Getting Started
To initiate the system, the driver can get started in three ways:
- Via in-car dedicated buttons in the overhead console
- By visiting the VW Car-Net Web portal
- Through the VW Car-Net Mobile App
The system operates via a subscription-based model across the entire Volkswagen vehicle lineup and offers all its capabilities as standard features. It provides four primary areas of service and functionality: Remote Access, Safe & Secure, Hotspot, and Guide & Inform.
Remote Accessibility
With remote access, owners can interact with their vehicle remotely via the mobile app and take advantage of features such as remote engine start, remote door lock and unlock remote honk, and flash of lights. Other convenience tools include last parked location, remote vehicle information, fuel-level status, and mileage. About navigation, drivers can send destinations or desired points of interest directly to the vehicle from the app. This action pre-programs the driving route ahead of time, so the driver knows exactly where they are going in a timely fashion.
Vehicle health reports are also available to provide a quick and convenient way for owners to access diagnostic data from their vehicles remotely. At the end of every month, a comprehensive report is generated automatically and is sent directly to the owner’s email inbox. (Owners can also access vehicle health information anytime via the mobile app and schedule a service visit at their local Volkswagen dealership).
Safety and Security
The Car-Net Safe & Secure platform provides peace of mind to owners with an array of features that come in handy for various driving occasions and safety concerns.
General Assistance Features:
- Roadside Assistance – Sends help by pressing the “wrench” button on the overhead console or the mobile app.
- Information Assistance – Engages a Car-Net agent for support needs and account services.
- Emergency Assistance – Puts the driver in contact with the Car-Net service center, who directs emergency responders to the vehicle’s location and notifies the user’s emergency contact (accessed through the SOS button in the car)
- Automatic Crash Notification – Notifies an operator who can quickly contact first responders in the event of a collision.
- Anti-theft Alert – Sends a push notification to the user if the vehicle’s anti-theft alarm is triggered.
Family Guardian Services:
- Stolen Vehicle Location Assistance – Assists law enforcement with locating a stolen vehicle
- Speed Alert – Notifies the owner when the vehicle exceeds the predetermined maximum speed limit
- Boundary Alert – Lets the owner know when the vehicle has traveled outside a pre-set virtual boundary
- Curfew Alert – Notifies the owner if the car is driven while a pre-set curfew is in effect
- Valet Alert – Sends a warning to the owner of the vehicle is operated more than 0.2 miles from the valet drop-off location
Wi-Fi Hot Spot and Guide & Inform
The Wi-Fi Hot Sport operates at 4G LTE-enabled speed and provides internet access for up to four connected devices at the same time (such as tablets, smartphones, laptops, and gaming devices). The “Guide & Inform” platform enhances the driver’s experience via the factory-installed navigation system. But besides the navigation and maps, this system also operates in conjunction with infotainment by providing traffic reports, fuel prices, sports scores, movie times, and weather data. (For more information on plans and pricing, we recommend consumers visit Volkswagen’s Car-Net website page).
Buying a New Volkswagen Vehicle
You can get Volkswagen’s most up-to-date Car-Net Services as part of any vehicle purchase on 2021 and 2022 Volkswagen models. Get started today by contacting us at Sunrise Volkswagen of Fort Pierce. Our professional staff will gladly assist you in integrating these services with any new Volkswagen vehicle. Volkswagen’s most anticipated electric vehicle is the 2021 ID.4 EV Crossover, and we are currently accepting reservations. Start your reservation with us via a $100 fully refundable reservation deposit and receive the timely delivery of your vehicle at our dealership (we also deliver to your home). For any questions or general inquiries, submit our online contact form, and we’ll provide you with more information.
Image Source: Volkswagen