Brought my daughter’s Jetta in for service related to a failed speed sensor. Dropped it off and received an email the next morning. OK’d the repair and it was ready to go that afternoon. When we got there to pay and pickup the car I asked about a charge of about 15% of the parts and labor cost that had ben added. Explained to me as a mandatory shop overhead charge. First time I’ve experienced this type of charge. Seems excessive and a way to pad the bill. Despite the excellent service I will not be returning to ...
Very efficient and gave me their best offer from the get go. I appreciated the fact that they valued my time. I was able to do the transaction quicker then a recent eyeglass appointment. Nice folks.
Brought my car in for sunroof drain recall carpet Had to be replaced Very satisfied with the carpet replacement very professionally done Also had to order new car mats and they were in at the specified time they said they would be there for pick up
We were treated very well. I have had no problems with our 2019 Tiuan. This was our first oil change. The experience was quick and pleasant
Dealt with Grant Holtzhaur who was very accommodating and professional. I only wish that the source of the speedometer and electrical problem could have been identified. Just seemed to me that since the leak seemed to occur between the sensors and the cluster a $1600 charge to investigate the entire electrical harness would not be worth the potential result.
I was treated very well during my visit. The car was finished in a fair amount of time. GOOD JOB!!!! I will definitely tell people about this visit.
So where do I begin. Just excellent service!! From Phil, our Sales Consultant that greeted me and my family at the door. To meeting Jamie , the Sales Manager. And even Eric, the Finance Manager. Our entire experience was amazing. There facility is absolutely gorgeous! My children got the biggest kick out of there Volkswagen bus that was turned into a fish tank and of course the snacks and full control of television. There very knowledgeable about there vehicles and answered questions before I could ask them. You can definitely tell they have passion for what they do! They understand the ...
Eric, Phil, and Jamie where so helpful when purchasing my Atlas! Highly recommend this dealership!
Brought my Jetta Diesel in for service with a check engine light illuminated. The service department diagnosed the problem as being a particulate filter (not the oil filter) that needed changing. Changed the filter. Check engine light off. Ready for another 160,00 miles. Good job for older model (2012) Jetta. Highly recommend for customer service and quality of work.
Fantastic service. Everyone was so friendly and professional. They did a great job on my car. Shocked and disappointed that only 2 employees wore masks.
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